Kelly on your reservation staff was a Big Help. She took my problem and worked it out for me. What wonderful customer service! Thank You All
Marsha Cossaboom
Debbie: I want to take this opportunity to thank you and your company for the very professional service/activity yesterday in taking us to Sedona and back in your nice, well equipped limo. Your driver was right on time, knew exactly where we were going, helped up load our packages ect. and was "on the spot" for our return...couldn't have been nicer...I hope you'll pass the word.
Thanks,
B. Cheek
Kristi!! I bet you thought I forgot about you. When I was in Dewey, I was scared to death to drive an unfamilar vehicle to the hospital in Phoenix, but you were so encouraging and helpful with the directions, I made it! You were so kind and patient with me. Thank you again, ever so much for being the person you are.
Barbara Wood
Debbie Tuttle:
Kristine Yoder called to tell us what an angel Cathy is. She was extremely helpful and patient. Thank you for having her ins customer service.
Dear Steve:
Recently I had the opportunity to use Prescott Transit Authority. I would like to let you know how much I enjoyed your service. The drivers Kelly and Scott couldn't have been better. Kelly was very personal, Scott was very professional and thorough. Their excellent service is to be commended. I would not hesitate to recommend your company.
Pam Johnson
(Jim Johnson's wife)
"Steve, just wanted to let you know that the experience on May 14th was incredible. Robert is an outstanding employee, patient, classy, workable and represents your company extremely well. The attention to detail and
customer service experience made the night even more special. Thanks again Steve. I will definitely use your service again. My 12 yr. old daughter now has the idea that she will get the limo for her 13th birthday party....NOT."
Steve
"Dial-A-Ride’s service is very personal. The drivers are like friends to us. My wife is handicap and being helpful when someone is not steady on their feet, is especially kind. The dispatchers even know us, which adds a personal connection. They really go the extra mile for us and they are very personable and we enjoy having conversations with all the drivers. They really do more than their job."
Don Johnston
"Steve, Just wanted to let you know we had a great trip from Prescott to
Phoenix with your driver Milenko(SP) on the 21st. He was very professional and courteous and got us there safe and sound. Same goes for our first driver, a woman on the 18th, but I didn't
catch her name.
Thanks for your service."
Tim Aden and Mary Sills
Dear Steve, Thank you for the generous deal you gave to the Prescott House. The bus to the Diamondbacks was wonderful!
Michael McGill
Dear Steve, Thank you for your generous contribution to the Goldwater Institute. Your support continues to make a real difference, and remain very grateful!
Jess Yescalis
Steve:
I just wanted to tell you that the service provided by Robert last night was superb. He arrived right on time and made sure that our trip to Sky Harbor and return was as smooth and easy as possible.
My thanks to him and your entire organization for providing a great experience.
Alan Wittenberg
Mr. Silvernale:
I am writing to let you know of an exceptional experience I had with your company. I was transported to the airport from Prescott on Thanksgiving Day in 2007. WHile a lot of time has passed, I want to let you know about it as it still comes to mind from time to time. I sat in the front seat around noon with Kristy as my driver. I was coming from my aunt's funeral and spending Thanksgiving Day traveling home to where I would be alone. Kristy was so patient explaining the vegetation and terrain to me answering all my questions. She was both friendly and professional. Traveling with her turned out to be one of the best parts of the long trip home. I imagine the sentiments I express in this letter are shared by a multitude of people who didn't take the time to send a letter. I will employ the services of Prescott Transit Authority and highly recommend your services whenever I have the opportunity.
Thanks for the ride.
Denise M. Healy
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